Bugs October 9, 16:02 and 16:25 UTC (19:02 and 19:25 Moscow time). Reports after the 70291 update.
An unresponsive mailbox may work at another location
Moving to the next helped another player. This is a workaround to check, not a confirmed fix.
Status: Player reports. A Blizzard fix is not confirmed.
Updated What changed
Cornan confirmed access through the next . A fix for all mailboxes is not confirmed.
Earlier updates
Added relog reports: it helped one author and was inconsistent for another. Opening another remains a check to try.
Description
SilentStorm reported having mail but getting no response when clicking a . MDK described the same symptom and said another worked while the original remained broken. On October 12, xnrgy reported the same symptom on level-one characters parked at a . Another could restore access to the first. octEU says /reload failed but relogging worked. Relogging did not always help xnrgy. These are checks, not a guaranteed fix. On October 15, Cornan reported that moving to the next restored access. This is another workaround report, not confirmation that all mailboxes are fixed. Author build omitted.
Effect
A different offers a check before reinstalling the client.
How to reproduce it
- If a does not open, try another accessible .
- Check whether the same letters appear. An unresponsive first does not prove mail was lost.
- If it works, post both locations and the build in the original thread.
What players report
- SilentStorm
Mail is present but the mailbox window does not open.
Read discussion ↗ - MDK
Another mailbox opens the mail, while the original still fails.
Read discussion ↗ - octEU
Relogging worked and /reload failed. The other author does not find relogging reliable.
Read discussion ↗